Due to an ongoing rise in demand, EastCoast are expanding our team. We seek to recruit keen, polite and competent drivers, and are always onthe lookout for office staff.
Work For Us
Call-Taking and Office Staff
EastCoast operate to the very highest of standards and this has been reflected in our very rapid growth. Our customers use us time and time again because we are trustworthy and committed to service. Constantly busy, we operate 24/7, 365 days of the year.
If you are interested in joining our Team — if you are polite, courteous, well spoken, fast thinking and reliable — then please contact our Admin Office on 0191 2517738, Monday to Friday during office hours, 9.30am-5.00pm,
Earning Potential for Drivers
If you have your own vehicle we would be happy to welcome you. You must have held a full driving licence for a minimum of one year.
There is excellent earning potential of £30k+ per year (based on 4/5 days of work per week) once you are fully experienced in our trade. There are even grants available to help to get you started.
Once you are ‘ready for the road’ you will receive full training in the use of the equipment in your vehicle, with tips and advice on how to manage on a daily basis.
Once ‘on the road’ and working, we will be there for any assistance that you may need. Our Driver Helpline is manned 24 hours a day for any queries that arise in the first few weeks of your new profession and our Administration Office is available Monday to Friday to help you with any aspect of being a self-employed taxi driver.
Interested? Why not come and see how we operate and get an insight into what could potentially be an excellent new career with incredible earnings. For more information and/or an introductory visit to EastCoast, contact our Admin Office, Monday to Friday during office hours, 9.30am-5.00pm, on 0191 2517738.
What you get for your Circuit Rent
The best up-to-date data equipment — We have the best data system available in the UK at present and we are constantly upgrading the system and introducing new facilities to attract customers. For example, our hugely popular free Booking App has been downloaded over 20,000 times so far.
We have spent over £250,000 on data and computer equipment — A dispatch system that is always ‘auto’ and never ‘manual’, so all decisions are made by the system and never by operators who may have their favourites.
We have an annual advertising budget of over £30,000 — To keep us well ahead of the game, we have a large advertising and promotional spend with a bold new campaign across the media, with a range of press advertisements, promotional items and posters well-placed throughout the region. We pride ourselves on being the most forward-thinking taxi and private hire company and this is emphasised in our ongoing brand and marketing strategies — the BEST of the bunch!
We are constantly ‘out there’ looking for new opportunities, deals, promotions, etc. More recently we have come to some mutually beneficial working arrangements with DFDS Seaways, Port of Tyne, and many more businesses who are impressed with our standards and our service.
We have freephone facilities in major supermarkets, hotels, restaurants, etc, throughout the region. All these lines have to be paid for and the concession charges are not cheap.
We have a manned 24 hour drivers’ line — If you have any queries whatsoever during your first few weeks, our Dispatcher will attempt to answer your questions. If you are new to the job it can be a very daunting and confusing time, so our staff will try to help you every step of the way.
Our offices are manned 24 hours a day — We have installed CCTV in every part of our offices, we digitally record every single phone call that comes in — many details are taken with each job, including customer contact details for your safety to make us fully accountable.
We take driver security very seriously with an ‘Emergency Code’ for you to input on your data head should you ever feel threatened. As soon as you activate the code the computer system stops and concentrates on you, your position is flashed onto all the computer screens in the office via our SatNav equipment installed in your vehicle and everyone is immediately aware of your location without you having to do anything else.
We operate a texting service for all drivers on our circuit — EastCoast is a ‘flexi’ office as opposed to shifts, this means that you may work whenever you wish. Sometimes when weather or events intervene, we can become very busy very quickly. If there are not enough vehicles on the circuit a text will be sent to your mobile phone informing you that extra drivers are needed and that some earning potential is available; in effect we ‘tip you off’.
There is so much more to show you that we simply haven’t got the space here. So why not give us a call on 0191 2517738 to arrange a short tour of our facilities.